I'd first like to say that Clare is such a wonderful helpful seller. Answering all my questions about postage, personalised messages and word placement etc for these beautiful little items. She kept me up to date on the progress of my order and posted them promptly. They arrived very quickly and safe and i couldn't be happier! What you see is what you get...these are such gorgeous keepsakes, they will hang on my family's tree for years to come, thanks so much Clare!