I cannot say enough nice things about Clare! Great communication with me and was such a pleasure to purchase this unique gift from. I bought one of her lanterns . She is talented and it was a gift for a friend that was much appreciated . While the first shipment had broken glass, Clare was so accommodating and sent me new panels with no fuss. Shipment to me in the US from U.K. was super quick . Would love to buy more from her in the future.